Dear user, this notice describes how personal data is processed in accordance with Regulation (EU) 2016/679 (GDPR) and applicable national legislation.

Data controller

The data controller is Elysia srl, based at Piazza Massimo d'Azeglio, 30, 50121 Firenze (FI) - Italy, VAT 06835720480, email info@elysiaelite.com.

Personal data collected directly from you will not be sold or disclosed to third parties except where required by law, and will be processed in full compliance with the principles of lawfulness, fairness, transparency, and data minimization.

Purpose of data processing

Data is processed by Elysia srl in the course of its real estate brokerage, advisory, and promotion activities. In particular, data provided by data subjects will be processed, with or without IT tools, for the following purposes:

responding to requests for information, valuations, or appointments relating to properties;
managing pre-contractual and contractual relationships with buyers, sellers, and property owners;
providing commercial assistance and real estate advisory services;
fulfilling administrative, accounting, tax, and legal obligations;
protecting a right in judicial, administrative, or out-of-court proceedings.

The legal bases for processing include the performance of pre-contractual or contractual measures at the data subject's request, the legitimate interest of the controller, and compliance with legal obligations.

Types of data processed

Elysia srl processes personal data submitted by users through contact forms, email, phone, or other contact details on the site. Such data may include:

name and surname;
email address;
phone number;
content of messages or requests submitted;
reference to the property of interest, if provided;
any additional information voluntarily provided by the user.

During site navigation, technical usage data such as IP address, browser type, operating system, and pages visited may also be processed as described in the Cookie Policy.

Processing operations and related purposes

The main operations carried out on personal data include:

collection and storage of data to respond to submitted requests;
archiving necessary for administrative, commercial, and tax management;
internal communication between authorized staff and consultants handling the request;
retention of contractual documentation for the periods required by law;
eventual anonymization or deletion once retention periods expire.

Methods of processing

Data is processed using electronic and manual systems in accordance with the principles of correctness, loyalty, and transparency, with appropriate technical and organizational security measures to prevent unauthorized access, loss, destruction, or unlawful disclosure.

Special categories of personal data (sensitive data) are not processed unless voluntarily provided by the data subject and only where strictly necessary for the requested purpose.

Communication and disclosure of data

Data may be communicated to parties acting as data processors or independent controllers, such as IT service providers, tax or legal advisors, credit institutions, and competent authorities, within the limits provided by law.

Data will not be indiscriminately disclosed or transferred to non-EU countries unless adequate safeguards provided by the GDPR are in place.

Data retention

Data is retained for as long as necessary to handle requests and, subsequently, for the periods required by applicable civil, tax, anti-money laundering, and privacy legislation.

After such periods, data will be deleted, anonymized, or rendered non-identifiable, unless further retention is required to protect rights or comply with legal obligations.

Rights of the data subject

You may exercise at any time the rights provided by Articles 15-22 of the GDPR, including:

confirmation of whether data exists and access to it;
rectification, updating, or integration;
erasure, restriction, or objection to processing;
withdrawal of consent, where given, without affecting the lawfulness of prior processing;
lodging a complaint with the supervisory authority;
receiving a copy of your data in a structured electronic format (portability), where applicable.

To exercise these rights, please contact us at info@elysiaelite.com. Elysia srl will respond within the time limits provided by applicable law.

Nature of data provision

Providing data marked as mandatory in contact forms is required to receive a response to your requests. Failure to provide such data may make it impossible to deliver the requested service.

Use of cookies

For more information on the use of cookies and similar technologies on this site, please refer to our Cookie Policy.

Updates

This notice may be updated periodically to reflect regulatory changes or modifications to the services offered. We recommend checking this page regularly.

Privacy Policy